INFORMATION REQUIRED?  Please feel free to contact our Customer Service Team, we look forward to hearing from you!  We speak English, Hungarian, Slovak and Czech.  AUTHENTICITY AND ORIGIN:  We are official retailer of Franck Muller. We receive all our watches directly from the manufacturer located in Swiss. All watches that are marked as "New" are of course brand-new timepieces, without previous owners. They are NOT watches that have already been worn and subsequently reworked as "New".  SCOPE OF DELIVERY:  Our watches are exclusively new and original goods. The watches therefore also include the original scope of delivery such as the box, warranty card or certificate, multilingual instruction manual, invoice and the watch itself.  WARRANTY:  All of our new watches are delivered in the original box including papers, and have a minimum 2-year international manufacturer warranty. You will receive a warranty card stamped by us with the current purchase date of your watch, with which you can redeem the full warranty worldwide.  SHIPMENT:  Worldwide, secure and express delivery. Our average delivery time is currently less than one week. We keep you up to date on every step of your order and provide you with a tracking ID once shipped. Our goods are of course packed professionally, according to current safety standards and with plenty of love.  PERSONAL PICKUP:  A pick-up by appointment in our office in Bratislava is also possible. We are looking forward to your visit and a personal meeting.  EXPORT:  If you wish to export your goods or purchase them tax-free, we will be happy to provide you with the necessary documents. This service is of course free of charge.  VAT: All prices are without VAT. UNABLE TO FIND YOUR DESIRED MODEL? WE ARE HAPPY TO HELP.  Looking for a specific product but unable find it? Then contact us at any time and send us your inquiry about your desired model. We will aim to find your timepiece, and you will receive a response with an individual offer within 24 hours.  We look forward to your order!